Kinderhouse Preschool

This preschool should be called Thefthouse Preschool. We paid for both my daughter and son $300 (registration fee) + $1200 (last months tuition) for this concurrent year of 2023/24. We found out shortly after that my husband will be relocated to another country and we will not be staying in Calgary, therefore my children will not be attending this preschool. This is after two loyal years in this preschool for both of my kids and they would not return the $1500 to us. They said it was their policy and do not do refunds. $1500! If they took the registration fee I would have understood, but the fact that they also took the last month and wouldn’t return the money was complete Theft. The director, Aimedee, is the most unpleasant person to talk to and deal with. She is rude, condescending, and so unempathetic. I have dealt with Kids U and several other daycares and preschools, who have bent their rules for circumstances not under the parent’s control, yet Aimedee would not even entertain it and refused to let us speak to the owners. As a local business owner as well, I would never be okay taking $1500 for a service I Did Not Provide - policy or not! The teachers in this place are angels, but I could tell that Aimedee does not treat them well either. The worst part is, the government has discounted tuition for preschools and she wouldn’t even give us the difference. Do you sleep well at night Aimedee and owners knowing you take people’s hard working money for a service you have not provided? Disgusting!